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Exploring iCar Integration with Third-Party CRM Platforms - Printable Version +- Vgate Forums (https://forum.vgatemall.com) +-- Forum: Vgate OBD (https://forum.vgatemall.com/forumdisplay.php?fid=28) +--- Forum: ICAR Series (https://forum.vgatemall.com/forumdisplay.php?fid=29) +--- Thread: Exploring iCar Integration with Third-Party CRM Platforms (/showthread.php?tid=9980) |
Exploring iCar Integration with Third-Party CRM Platforms - tommyjhon - 07-02-2025 Hi everyone, I’ve been testing the Vgate iCar series with various diagnostic setups and was wondering if anyone here has tried integrating their data streams or reports with external platforms—particularly CRM systems or cloud dashboards? I came across OutRight Systems, which offers some flexible CRM customizations, and I’m curious if such tools could be used to better track vehicle diagnostics, customer service records, or maintenance alerts in a more automated way. Has anyone attempted a setup like this? Would love to hear your thoughts or setups! RE: Exploring iCar Integration with Third-Party CRM Platforms - Henrietta - 07-07-2025 (07-02-2025, 07:23 AM)tommyjhon Wrote: Hi everyone, Hi. I have used the Vgate iCar tool in a similar situation! I've used the Vgate iCar tool in similar situations, and with the right setup, integrating its data into a CRM or cloud system is perfectly feasible. The difficulty is extracting live or stored OBD-II data from the Vgate device and formatting it into something that the CRM can ingest - usually via webhook, JSON or CSV.
RE: Exploring iCar Integration with Third-Party CRM Platforms - admin - 11-29-2025 (11-24-2025, 05:53 AM)Emily carter Wrote: It’s definitely possible to connect data from a Vgate iCar scanner to a CRM or cloud dashboard, but it usually requires an app or middleware to bridge the gap. Most people start by using an app that can export diagnostic logs from the Vgate device in a format like CSV or JSON. From there, a small integration layer—such as a custom script, API connector, or automation tool—can map that data into a CRM system. Platforms that offer flexible customization, like the ones from OutRight Systems, can then store this information alongside customer records, service notes, or maintenance schedules. With the right setup, you can automate reminders, track fault codes over time, and maintain a full diagnostic history for each vehicle, but it does take some technical configuration to get everything talking to each other smoothly. Whilst it may be conceivable to connect device data to a CRM or cloud dashboard, no such OBD II application currently exists on the market. We solely manufacture adapters and have no present plans to develop an application. RE: Exploring iCar Integration with Third-Party CRM Platforms - sabirose - 12-03-2025 (07-02-2025, 07:23 AM)tommyjhon Wrote: Hi everyone, Yes — it’s doable. Stream/export OBD data from the Vgate (or its app) and push it into a CRM/cloud dashboard using middleware like Node-RED, Zapier, or a small script that calls the CRM’s API — just confirm the device/app supports webhooks/CSV export or use a local logger. |