+- Vgate Forums (https://forum.vgatemall.com)
+-- Forum: Vgate OBD (https://forum.vgatemall.com/forumdisplay.php?fid=28)
+--- Forum: vLinker Series (https://forum.vgatemall.com/forumdisplay.php?fid=30)
+---- Forum: Vgate vLinker FS USB (https://forum.vgatemall.com/forumdisplay.php?fid=37)
+---- Thread: Recent vLinker FS USB in MSI computer can not be used solution (/showthread.php?tid=9151)
Recent vLinker FS USB in MSI computer can not be used solution - admin - 02-08-2025
Regarding the compatibility issue between vLinker FS USB and a few MSI brand computers：
We are very sorry, due to the Chinese New Year holiday, we did not solve the user's problem in time.
1. We found that there is a compatibility problem between vLinker FS USB products and a few MSI brand computers in the process of high-speed communication, which can be solved by USB HUB bridging, Please contact us to apply for a free USB HUB to solve the problem.
2. If you have communication problems with the vLinker FS USB , you can also contact us through the chat tool on the right side of the webpage or provide a computer model, and we will give you a solution.
Contact information:
(Email: support@vgate.com.cn )
RE: Recent vLinker FS USB in MSI computer can not be used solution - admin - 04-24-2025
(02-08-2025, 02:12 AM)admin Wrote: Regarding the compatibility issue between vLinker FS USB and a few MSI brand computers：
We are very sorry, due to the Chinese New Year holiday, we did not solve the user's problem in time.
1. We found that there is a compatibility problem between vLinker FS USB products and a few MSI brand computers in the process of high-speed communication, which can be solved by USB HUB bridging, Please contact us to apply for a free USB HUB to solve the problem.
2. If you have communication problems with the vLinker FS USB , you can also contact us through the chat tool on the right side of the webpage or provide a computer model, and we will give you a solution.
Contact information:
(Email: support@vgate.com.cn )
Update the previous USB HUB solution：
The solution to solve the problem by USB HUB is changed to provide a new adapter. Including the previous USB HUB solution users, please contact us if you have any problem, we will provide a new adapter free of charge.The new version of the adapter has resolved the compatibility issues.
Contact Information:
(Email: support@vgate.com.cn )