• Recent vLinker FS USB in MSI computer can not be used solution
  • Recent vLinker FS USB in MSI computer can not be used solution

    admin > 02-08-2025, 02:12 AM

    Regarding the compatibility issue between vLinker FS USB and a few MSI brand computers:
    
    We are very sorry, due to the Chinese New Year holiday, we did not solve the user's problem in time.
    
    1. We found that there is a compatibility problem between vLinker FS USB products and a few MSI brand computers in the process of high-speed communication, which can be solved by USB HUB bridging, Please contact us to apply for a free USB HUB to solve the problem.
    
    2. If you have communication problems with the vLinker FS USB , you can also contact us through the chat tool on the right side of the webpage or provide a computer model, and we will give you a solution.
    
    Contact information:
    (Email:  support@vgate.com.cn )
  • RE: Recent vLinker FS USB in MSI computer can not be used solution

    admin > 04-24-2025, 02:08 AM

    (02-08-2025, 02:12 AM)admin Wrote: Regarding the compatibility issue between vLinker FS USB and a few MSI brand computers:
    
    We are very sorry, due to the Chinese New Year holiday, we did not solve the user's problem in time.
    
    1. We found that there is a compatibility problem between vLinker FS USB products and a few MSI brand computers in the process of high-speed communication, which can be solved by USB HUB bridging, Please contact us to apply for a free USB HUB to solve the problem.
    
    2. If you have communication problems with the vLinker FS USB , you can also contact us through the chat tool on the right side of the webpage or provide a computer model, and we will give you a solution.
    
    Contact information:
    (Email:  support@vgate.com.cn )

    Update the previous USB HUB solution:

    The solution to solve the problem by USB HUB is changed to provide a new adapter. Including the previous USB HUB solution users, please contact us if you have any problem, we will provide a new adapter free of charge.The new version of the adapter has resolved the compatibility issues.
    Contact Information:
    (Email: support@vgate.com.cn )